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IMPORTANT NEWS REGARDING SABRES TICKET PLANS

SEASON TICKETS | MINI-PACKS | INDIVIDUAL TICKETS | FREQUENTLY ASKED QUESTIONS | CONTACT US

SEASON TICKET HOLDERS

If the work stoppage progresses to a point where games are cancelled by the NHL, we will offer the following options to our Season Ticketholders:

  • OPTION #1 - Leave season ticket payments with the Buffalo Sabres and collect interest. 
    We will offer Season Ticketholders 4% simple interest per annum on all accounts where full payment has been received. Interest earned will be credited on the season ticketholder SabreBucks card.  Interest will be calculated from the point at which a particular game is cancelled until a new Collective Bargaining Agreement is reached.   For example, if five regular season games are cancelled by the NHL prior to reaching a new Collective Bargaining Agreement, interest for those five games (for 4 Club Level seats) would be as follows:
  • Club Level Ticket $99.00
    Number of tickets 4
    Total Ticket Value $396.00
    Total Cancelled Games 5
    Total Ticket Value of Cancelled Games $1980.00
    Annual % Interest 4%
    Annual Interest CALCULATION $79.20
    Months per year 12
    Monthly Interest Earned $6.60
  • OPTION #2 - Request a refund for any games that are cancelled as a result of the work stoppage. 
    In this case, at the beginning of each month, the Buffalo Sabres will refund any games, scheduled for the previous month, that have been  cancelled by the NHL. For example - on October 1st – we will refund all pre-season games in September that have been cancelled by the NHL.  The refund process will be communicated to our Season Ticketholders (via email and/or mail) if and when games have been cancelled by the NHL.

Season Ticketholders will have the opportunity to choose what option they would prefer.


MINI-PACK HOLDERS

If the work stoppage progresses to a point where games are cancelled by the NHL, we will offer the following options to our Mini Pack Holders:

  • OPTION #1 - Leave Mini-Pack ticket payments with the Buffalo Sabres and collect interest.
    We will offer Mini Pack Holders 4% simple interest per annum on the value of the games that are cancelled. Interest earned will be credited on the Min-Pack holder’s ticket account.   Interest will be calculated from the point at which a particular game in your Mini Pack is cancelled until a new Collective Bargaining Agreement is reached.   For example, if you purchased three Silver games in October in the 100 Level II and the games are cancelled by the NHL, we would offer interest as follows: 
  • 100 Level II Ticket $97.00
    Number of tickets 4
    Total Ticket Value $388.00
    Total Cancelled Games 3
    Total Ticket Value of Cancelled Games $1164.00
    Annual % Interest 4%
    Annual Interest CALCULATION $46.56
    Months per year 12
    Monthly Interest Earned $3.88


  • OPTION #2 - Request a refund for any games that are cancelled as a result of the work stoppage.
    In this case, at the beginning of each Month, the Buffalo Sabres will refund any games, scheduled for the previous month, that are cancelled by the NHL and are included in your Mini Pack. The refund process will be communicated to our Mini-Pack Holders (via email and/or mail) if and when games have been cancelled by the NHL.

Mini-Pack Ticketholders will have the opportunity to choose what option they would prefer.


INDIVIDUAL TICKET HOLDERS

If the work stoppage progresses to a point where games are cancelled by the NHL, at the beginning  of each month the Buffalo Sabres will refund any individual games, scheduled for the previous month that you have purchased that are cancelled.


FREQUENTLY ASKED QUESTIONS

Q) With regard to ticket policy – will that be set by the NHL or by each individual team?
A) Each team will set their own policy.

Q) As a Season Ticketholder or Mini Pack Holder – what will happen to my money?
A) You will have options to choose whether you want a refund or a credit of 4% simple    interest per annum on money for cancelled games. Interest will be calculated from the point at which a particular game is cancelled until a new collective bargaining agreement is reached.

Q) Can I get a refund for ALL my money, and re-buy when they reach an agreement?
A) No, we will be offering refunds on games that are cancelled. If you cancel the entire package – you would relinquish the rights to those seats.

Q) What are my options to get a refund?
A) You would have the ability to request a refund for cancelled games either by check, or a credit back to your credit card.

Q) When will refunds be available?
A) Once the NHL announces that games are cancelled refunds will be processed within 10 business days of the last day of each month and each month’s refund will be based upon the number of games cancelled in the applicable month. For example: if the NHL cancels the pre-season games in September, we would make refunds available starting the first week of October. If additional games in October are cancelled, we would make refunds available the first week of November.

Q) When will the season start?
A) Upon the successful completion of a Collective Bargaining Agreement, the NHL will announce the start of the season.

Q) Will the season be extended if games are cancelled?
A) At this point we do not know.  Additional details will be released by the NHL at the appropriate time.

Q) Will I get re-invoiced?
A) Yes, once the agreement is reached, we will re-invoice Season Ticketholders that have a balance.

Q) Will the schedule change?
A) At this point we do not know if the schedule will change. If the NHL changes the schedule, we will communicate that to you immediately.

Q) Will there be pre-season games scheduled once the agreement is settled?
A) We do not know. The NHL will make that determination when an Agreement is reached.

Q) If games are cancelled, will they be rescheduled?
A) The NHL will release information on the schedule once an Agreement is reached with the NHLPA

Q) How many games will be played?
A) That will be determined by the NHL once an Agreement is reached with the NHLPA.

Q) How will a work stoppage affect Sabres Direct?
A)  We will suspend Sabres Direct payments until the work stoppage is settled. Once an Agreement is reached, we will reinstate Sabres Direct, and their payments will be prorated over any remaining months – up to February. We will not offer interest on these accounts as they are not paid in full, and the cancelled games will reduce the amount they owe.

Q) Do I have to pay my account in full with the impending work stoppage?
A) The final payment for Season Ticketholders was September 12. If you have not made this payment, you can wait until the agreement is reached and we will credit any cancelled games against your balance due. You will not be eligible for a refund or interest unless the account is paid in full.

Q) Will I get interest on my money during the work stoppage?
A) We will have an interest option for games that are cancelled. Interest will not be paid on the remaining balance of non-cancelled games.

Q) You have been holding my money and earning interest, why am I not entitled to that interest if games are cancelled?
A) Since this is a liquid asset we earn little to no money. We are not holding your funds; it is payment for games to be played as it is every season.

Q) When will season tickets be available to be picked up or mailed?
A) Once an agreement is reached, and the schedule is confirmed, we will send out tickets in 10-14 days.

Q) If a game is cancelled, can I use that credit to purchase additional tickets at season ticket prices for another game?
A) You may use the credit to purchase additional seats, but it would be at $2 off box office prices.

Q) Can I use my credit to purchase tickets for other events at the Arena?
A) Yes, credits can be used to purchase other events.

Q) Will I still receive Sabrebucks?
A) Yes, Sabrebucks will be sent out once an Agreement is completed. You will receive 2.5% on a new Sabrebucks card based on the number of regular season games we play.

Q) As a Club Seat holder will I still get offers for shows, and vouchers for Bandits games?
A) Yes, we will continue the right of first refusal for upcoming shows, and vouchers will be sent to you for Bandits games.

Q) In the event that preseason games are cancelled by the NHL, do I get interest on those games, or a refund?
A) Yes

Q) If the schedule is reduced, will parking and Harbour Club membership be prorated?
A) Yes, it will be prorated based on the number of games played.

Q) How long can the work stoppage last before the season is cancelled?
A) At this point we do not have a deadline date. If the NHL does issue a drop dead date, we will inform you immediately.

Q) Does the CBA affect the AHL Rochester Americans?
A) No, the Amerks will be playing as scheduled starting October 12.

Q) Will we get the opportunity to get tickets in Rochester?
A) Yes, we will be doing special offers to Amerks games for our ticketholders.


ADDITIONAL TICKET QUESTIONS

If you have a ticket-related question that has not been answered above - please fill out the form below and a member of Sabres will respond to you.

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HOME
AWAY
PROMOTIONAL

STANDINGS

EASTERN CONFERENCE
  TEAM GP W L OT GF GA PTS
1 p - BOS 82 54 19 9 261 177 117
2 y - PIT 82 51 24 7 249 207 109
3 x - TBL 82 46 27 9 240 215 101
4 x - MTL 82 46 28 8 215 204 100
5 x - NYR 82 45 31 6 218 193 96
6 x - PHI 82 42 30 10 236 235 94
7 x - CBJ 82 43 32 7 231 216 93
8 x - DET 82 39 28 15 222 230 93
9 WSH 82 38 30 14 235 240 90
10 NJD 82 35 29 18 197 208 88
11 OTT 82 37 31 14 236 265 88
12 TOR 82 38 36 8 231 256 84
13 CAR 82 36 35 11 207 230 83
14 NYI 82 34 37 11 225 267 79
15 FLA 82 29 45 8 196 268 66
16 BUF 82 21 51 10 157 248 52

STATS

2013-2014 REGULAR SEASON
SKATERS: GP G A +/- Pts
C. Hodgson 72 20 24 -26 44
T. Ennis 80 21 22 -25 43
D. Stafford 70 16 18 -19 34
C. Ehrhoff 79 6 27 -27 33
C. Stewart 63 15 11 0 26
C. Conacher 79 7 19 1 26
T. Myers 62 9 13 -26 22
Z. Girgensons 70 8 14 -6 22
M. Foligno 74 7 12 -17 19
J. McBain 69 6 11 -13 17
 
GOALIES: W L OT Sv% GAA
M. Neuvirth 4 8 2 .921 2.78
J. Enroth 4 17 5 .911 2.82